Selected References
Customer Satisfaction Intelligence
IPTP advised Miuros in its sale to Dixa, a customer support innovator backed by General Atlantic.
Miuros has developed a unique suite of products to help brands transform customer data into actionable insights with AI-powered analytics, quality assurance and automation. With a great data engine at the core of its platform, the company has been able to create great value for its customers. This has materialized in a rapidly growing business.
Miuros will enable Dixa to expand into customer intelligence. While it will continue operating under its brand name, the company will be fully integrated within Dixa, therefore leveraging Dixa’s data-rich foundation in order to provide more strategic customer service.